Chick-fil-A Feathersound
Let's Talk About Culture
You are the key to our culture.
Every team member should have received a Culture Card; if you didn't receive one please let a shift lead know. You will see a longer explanation on our Culture Card below.
Unreasonable Character is what marks a team member that consistently goes above and beyond a customer's basic expectations to create a remarkable and memorable experience
Our Unreasonable Characteristics:
#1 Kindness
“Seeking to bring joy to others.”
​Truthful
Speaks what is real with compassion, not just
what is pleasant.
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Be Clear
Never leave others guessing.
Uplifting
Strengthens what is good in others.
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​Joyful
Radiates warmth that invites connection with
others.
#2 Excellence
“Paying attention to the details.”
Disciplined
Chooses to pursue mastery, not perfection.
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Intentional
Chooses to execute every detail with purpose.
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Dependable
Steady despite the situation or circumstance.
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Elevating
Inspires others to rise higher.
#3 Integrity
"Doing what is right even when no one
is watching.”
Courageous
Swilling to stand alone when rightness requires
it.
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Grounded
Steady under pressure, consistent even when
it’s hard.
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Transparent
Hides nothing necessary to build trust with
others.
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Alignment
Your words and actions move in the same
direction.